Refund policy

All Sales Final

Because many of our pieces are made or shipped in small batches just for you, all sales are final. We do not accept returns or exchanges for change of mind, fit, or sizing. Please review the size chart and measurements on each product page before ordering.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, we will make it right. Please contact us within 7 days of delivery with your order number and a clear photo of the item and packaging. Once reviewed, we will send a replacement or issue a refund to your original payment method.

Lost Packages

If your tracking shows delivered but you cannot find your package, please check with neighbors and your local carrier first, then contact us within 7 days and we will help you open a claim.

Order Changes and Cancellations

Orders are processed quickly. If you need to change or cancel an order, please contact us within 12 hours of purchase. After an order has been processed or shipped, it cannot be cancelled.

Refunds

Approved refunds are issued to your original payment method. Please allow 5 to 10 business days for your bank to process the refund.